Privacy Statement of KBS GENETIC
This privacy statement explains how KBS GENETIC processes personal data. This statement also answers specific questions you may have about the protection and security of the collected data. This statement applies to those with whom we interact, including visitors or users of our websites, applications (web or mobile) or online products and services; current and future customers; the management and staff of client and supplier companies; the management and authorised KBS GENETIC distributors; visitors to our facilities; and other recipients of our products and services. In this statement, «you» refers to the persons whose personal data is processed.
1. Types of personal data we collect
We process personal data about you. This section contains some common examples. Depending on your country and applicable law, the following may be considered personal data and/or collected from you.
Personal Information and Contact Information
• Name, date of birth, ID numbers, signature, photo
• Address, phone number, email address
• Demographic data (e.g. gender, marital status, household, general location)
• Username, password, social media profile
• GPS location
Financial and operational information
• Financial information (e.g. account holder, account number, payment card information, finance/lease information)
• Transaction information (e.g. purchases, service history, payments, claims, actions)
Preferences Information
• Job information (e.g. occupation, job title, contact information, company information, job history)
• Information about your property, farm or business
• Preferred language
• Information on how you communicate with us, authorized distributors, and business partners
• Account details with us (e.g. purchases, requests, accounts receivable, warranty claim history, payment history)
Information about computers, devices, online services, social media and the Internet
• Activity on our online services (for example username and password used to log in, date/time of visit, search details)
• Identifying the devices used to access our online services (for example model, serial number, usage tracking)
• Information on pages or content viewed on online services
• Social media profile and comments posted on social media (including views and opinions), photos and other information you may post on discussion forums, user forms (including social media) or in response to inquiries
• If you have opened or read the communications we send you
• Cookies and other tracking technologies (see cookie policy)
• Time and duration of use of online services, error reports and performance data. The information and data collected includes your Internet Protocol (IP) address and information related to the IP address.
• Type and version of your device’s operating system or web browser
• Model your hardware and other unique device identifiers and, in some cases, location of your device. This information may be stored when you use the online services.
2. How personal data is collected
We collect personal data from different sources.
Information we collect directly from you:
We collect personal data when you communicate with us. You may provide us with personal data electronically, in writing or orally. It is common for you to provide us with personal data when:
• you register for services or purchase products and equipment;
• you create an account;
• you use our online services, including our website;
• subscribe to a newsletter;
• you contact us;
• you respond to our inquiries.
From third party sources:
We receive personal data about you from third parties who provide it to us. These third parties include authorized distributors, suppliers, or government authorities.
We may also collect personal data from third-party data providers, which enable us to improve our records and better understand our customers:
• if you purchase any of our products or services from these third parties;
• Accessing social media sites such as Facebook, Instagram, or using a social media feature on online services, such as a social media plug-in (a Like button on Facebook)
• if you click the Like button on our social media pages; or
• if you join one of our communities.
We (or third parties) use cookies and other technological tools to collect information about your computer or device and about your use of the websites and applications of KBS GENETIC and third parties. For more information about the cookies we use, see our cookie policy at the bottom of our homepage.
3. Use of personal data
The processing of personal data takes the following forms:
• Collection and use of personal data to provide requested products and services
• Providing the goods and services you request
• For related services such as product delivery, maintenance, support, product and customer services, and online services
• Assessment of your creditworthiness, in certain countries/regions, by automatic decision
• Manage your account, respond to your requests and feedback and provide support
• Providing general customer service and responding to your requests and complaints regarding our services
• Maintain access to related services and applications
• Communication about availability, functionality or other issues
Processing with your consent: we process personal data based on your consent, which you can withdraw at any time. This treatment may take the following forms:
• Sharing personal data with our distributors and/or authorized dealers so that they can assist you when you purchase a product or service or as agreed between you and the dealer/dealer
• Sharing personal data with suppliers
• Sharing personal data with authorized distributors to provide you with marketing information about KBS GENETIC products and services
• Marketing to you about our products and services and to identify goods and services that we believe may be of interest to you, including from authorized distributors, suppliers and partners.
• Manage sweepstakes, contests, loyalty programs and other promotional events for which you register or participate, such as product presentations and trade shows
• Provision of various information that may be of interest to you, including announcements, reminders, service interruptions, product improvement programs; news about KBS GENETIC, catalogues; and invitations to trade shows, product presentations and other events
Processing for compliance purposes:
• We process personal data as required by applicable law or regulatory requirements that apply to KBS GENETIC.
Processing based on our legitimate interest. We may process personal data on the basis of our legitimate interest, including to monitor, improve and maintain our IT environment and the applications that our customers use and use to manage our services.
4. Reasons for disclosure of personal data by KBS GENETIC
We share personal data as indicated and for the purposes described below, and in accordance with this Privacy Statement and any documents relating to a particular transaction, unless otherwise indicated by us or if the Processing violates applicable Law:
• within KBS GENETIC, where this sharing is useful to provide you with our services or products or to manage our business;
• with other companies that perform specialized or professional functions for us;
• with third party service providers (who work in accordance with our instructions set out in a written agreement with us) to help us provide you with information, products or services, to conduct and manage our business or to manage and improve our products or services. These include IT service providers who help us manage our IT systems;
• with regulatory bodies and courts, to comply with all applicable laws, regulations and rules, and to respond to requests from law enforcement, regulatory bodies and other public bodies;
• with authorized distributors so that they can help you; They may use your personal data as indicated in Article 3 «Use of personal data» above or in connection with products and services that complement our own range of products and services. These services may be subject to separate terms of use and privacy policies.
• with our partners, affiliates or advertisers. We may share aggregated, statistical or traffic flow data with these parties in order to provide you with more personalized offers;
• with online services that contain plug-ins or third-party content, such as Facebook, Instagram, Linkedin or Google. For more information, see our cookie policy.
• If in the future we sell or transfer all or part of our assets or business to a third party, we may share information with the potential or actual buyer of our business or assets.
5. Cookies and similar collection technologies
Technical information that may also constitute personal data (browser type, operating system, IP address, domain name) may be collected through cookies and other tracking technologies. For more information, please see our Cookie Policy at the bottom of our homepage.
6.Access to and control of your personal data
You have certain rights regarding personal data, subject to certain exemptions and depending on your country/region and, in some cases, depending on the Processing activity we undertake.
If you wish to access, correct, update, request deletion, object to or limit the processing of your personal data, request data portability, not be subject to decisions solely on the basis of automated processing or perform any other action concerning your personal data, you can do so at any time by contacting us.
If we have processed personal data with your consent, you may withdraw this consent at any time.
If you have any questions regarding personal data, please contact us.
You can unsubscribe from our marketing and promotional communications by unsubscribing via the appropriate link or by sending us an email. If you receive our electronic communications, you can also unsubscribe by clicking on the unsubscribe link included in each email. Please note, however, that you may continue to receive communications related to your transactions and accounts.
In some cases, the exercise of these rights (for example, erasure, opposition to the Processing, limitation, refusal or withdrawal of consent to the Processing) may prevent us from providing the services.
7. Information and Data Security
We have implemented and maintain appropriate technical and organizational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, unauthorized access to or disclosure of personal data.
8. Data retention
We store personal data for as long as is necessary for the purposes for which it was collected.
In some cases, we may store personal data longer, for example when we are required to do so by legal, regulatory, tax or accounting requirements.
In some special cases, we may store personal data longer in order to keep accurate information about your operations with us, to counter the possibility of complaints or disputes or if we reasonably believe that there is a possibility of litigation relating to personal data or your operations.
Personal data is stored in accordance with the legal provisions in force.
9. Transfer of personal data worldwide
KBS GENETIC exports all over the world. As a result, personal data may be transferred and stored in countries around the world where KBS GENETIC has authorized distributors or service providers. These locations often offer separate levels of data protection.
KBS GENETIC takes appropriate measures to ensure that transfers of personal data comply with applicable law and are carefully managed to protect your privacy rights and interests.
10. Protection of children’s privacy
The KBS GENETIC website and applications are not intended for children or adolescents and, to our knowledge, we do not collect any personal data directly from children under the age of 18.
11. Changes to this Privacy Statement
We may update this Privacy Statement from time to time to reflect any new data protection practices. If there are any changes, we will change the “last updated” date at the bottom of this statement.
12. Contact Us
Please contact us if you have any questions or comments about our data protection practices or this privacy statement.
Contact
Definitions
Personal Data is defined by applicable law. This term refers to any information relating to an identified or identifiable natural person (the "Data Subject"). The term «identifiable natural person» often refers to a person who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, etc.
Processing is defined by applicable law and includes, without limitation, actions such as the collection, storage, use, access, modification, deletion, destruction or sharing of data.
Machine data is data generated and collected by or stored in your equipment or any other equipment or device related to your equipment.
"Applicable Law" means all orders, laws, rules, regulations, legislative provisions, judicial resolutions or decisions relating to data security, data protection, the protection of privacy and/or the processing of personal data applicable to KBS GENETIC.
The term «Data Controller» refers to the natural or legal person, authority or public body or any other body which, alone or jointly with other persons, determines the means and purposes of the processing of personal data.
The KBS GENETIC entity with which you have a primary relationship is the controller of the personal data collected from persons referred to in this statement. This entity may change depending on the situation. This may include the entity that has a service/supply contract with you or your employer, the entity that provided you with marketing and promotional materials and communications, the main entity in the country that operates the KBS GENETIC website you visited, the entity that (co)organized an event, etc.
Where several entities are responsible for processing, for example where two KBS GENETIC entities co-sign a commercial contract with your company, these entities are jointly responsible for the legality of a specific processing activity ("Joint Controllers").
In some cases, several KBS GENETIC entities may process your personal data as independent data controllers. If you have any questions about the responsibility of data processing, please contact us.
